Frequently Asked Questions

I have just ordered on Uscarl Miniatures, that this now does pass?
1. You will receive an email of confirmation of payment. The consideration of a order which can be of 7 working days.
2. Then, we will send an email to you as soon as your parcel is dispatched. That takes between 1 and 7 days after the order validation.
3. Your parcel generally arrives into 3 to 10 days by the Post office.
The parcel will be sent only following the reception of your payment.

Which are the methods of payment?
We use Paypal as priority solution of payment. That enables you to pay via your Paypal account. It is fast and protected. Thus do not hesitate to use it.
Also, bank transfers and bank checks and postal are accepted. It will be necessary you for it to send to us an e-mail to  uscarlminis@free.fr.

Which are the carriage costs?
Whatever the destination, they are:
- Order until 9,99€  : 4,00€
- Order between 10,00€ and 29,99€ : 6,00€
- Order between 30,00€ and 59,99€ : 8,00€
- Order between 60,00€ and 119,99€ : 10,00€
- Order of 120,00€ or more : 12,00€

- Sending by letter with bubble (Priority Sending) without insurance. All figures Uscarl Miniatures come un-assembled and un-painted. Will be packaged in either blister packs or small baggies.
If you wish to have an insurance (Registered Mail), specify it in comment during your payment. The supplement is 4.00€.
- For the large parcel, a supplement will be applied according to the order.

Note : Uscarl Miniatures could not be responsible for a delivery delay due to postage service problems or due to the extreme weather conditions.

For any question, thus do not hesitate to send email to us to  uscarlminis@free.fr